Website Rebuild for Biscuit Bridge Pet Euthanasia Service
Biscuit Bridge is a caring pet euthanasia service dedicated to providing dignity, compassion, and support for families at a difficult time. They needed a website that reflected their values while presenting essential information clearly and sensitively. We worked with them to create a space that balances professionalism, empathy, and accessibility.
The Challenge
- The previous site was sparse, with limited explanation of the service and what to expect.
- The sensitive nature of the service required careful wording, tone, and design.
- Families needed reassurance, practical details, and easy ways to make contact at a stressful moment.
- Trust signals such as experience, qualifications, and testimonials were not visible.
Our Approach
- Mozello rebuild: clean, modern layout with soft tones and accessible navigation.
- Sensitive content: carefully written copy balancing empathy with clear guidance.
- Information clarity: step-by-step outline of the process, pricing guidance, and what families can expect.
- Conversion paths: simple “Contact Us” and “Comfort Call” options presented without pressure.
- Trust & reassurance: surfaced testimonials, veterinary experience, and qualifications.
- SEO basics: optimised for “pet euthanasia services” and relevant local terms.
Results
- A more compassionate and professional online presence that reflects the brand’s values.
- Clearer service explanations and pricing transparency.
- Easier ways for families to get in touch when they need support.
- Improved visibility in local searches for sensitive pet services.
What the Client Says
“Mountain Forty Nine understood how important it was for our website to feel compassionate as well as clear. The new site gives families confidence and comfort, and we’ve had so many kind comments about how easy it is to use.”
— Kerisa Hughes, The Biscuit Bridge
Want Results Like This?
Let’s modernise your site in a way that reflects your values and connects with your audience.