Website Assurance

Your website, looked after so you can focus on running your business.

Websites Aren't 'Set and Forget'

Your website is a key part of how you do business. But it won’t look after itself. Software changes, search engines evolve, and bugs creep in when you least expect them. Our Website Assurance Plan keeps things running smoothly. Behind the scenes, we’ll handle updates, keep things secure, and be on hand when you need support.

The Problem

Regular updates are essential to keep your website secure, functional, and compatible with modern technology—but they’re not risk-free. Updates can sometimes cause layout issues or break certain features, especially if plugins or systems conflict behind the scenes.

Outdated plugins are a common cause of slow performance, instability, and security vulnerabilities that can leave your site open to attacks. Search engines also change frequently, and without regular checks, your visibility can drop suddenly—even if your content hasn’t changed.

Many problems go unnoticed until they cause disruption like broken contact forms or lost sales. By then, fixes can be complex and costly.

Proactive management helps prevent these issues and protects your site long-term.

The Solution

We handle all essential software and plugin updates to keep your website running smoothly, securely, and without disruption. These updates protect against vulnerabilities, improve performance, and ensure compatibility with modern browsers.

If bugs, broken links, or formatting issues appear, we fix them quickly. We monitor your site continuously, preventing small issues from becoming big problems.

Security and uptime are closely watched, keeping your site safe and accessible around the clock. You’ll also get priority access to expert UK-based support whenever you need it.

We perform regular SEO checks and performance optimisation to maintain visibility—and best of all, there’s always a real person you can contact for help or advice.

Who it's For

This service is ideal for small businesses without in-house tech support, or for anyone who simply wants their website to work reliably without the hassle of ongoing maintenance.

It’s built for those who’d rather focus on running their business than dealing with broken plugins, slow pages, or confusing error messages.

It’s also a great fit for owners who’ve experienced website problems in the past—like crashes, missed enquiries, or sudden drops in visibility. We help prevent those issues before they happen.

Perfect for businesses that depend on their website to generate leads or sales, and for those who value their time and peace of mind. We keep everything running, so you don’t have to.

Standard Plan

Included features

Solid protection for small, brochure-style sites ✓
  • Secure hosting and SSL certificate ✓
  • Weekly CMS/plugin updates ✓
  • Monthly backups ✓
  • Uptime monitoring ✓
  • Basic email support ✓
Contact us
£25/mth

Advanced Plan

Included features

Everything in Standard, plus: ✓
  • On-demand content edits (pay-as-you-go) ✓
  • Up to 1 hour priority troubleshooting per month ✓
  • SEO health checks every quarter ✓
  • Advice on marketing integrations ✓
Contact us
£45/mth

Premium Plan

Included features

Everything in Advanced, plus: ✓
  • 3 hours/month support included ✓
  • Proactive SEO and accessibility reviews ✓
  • Performance reporting ✓
  • Same-day response SLA ✓
  • Strategy sessions as needed ✓
Contact us
£85/mth

Ready to Start Your Online Journey?

Book your free demo today by dropping us a line via our contact us page — it’s quick, simple, and there’s no obligation. Whether you're just exploring your options or ready to make a change, we’re here to talk through your ideas and show you exactly how we can help.

During the demo, we’ll walk you through what’s possible, share examples of similar projects, and highlight the key features that could benefit your business most. It’s a relaxed, friendly conversation designed to give you clarity and confidence.

Let us show you how we can turn your vision into a clean, professional website that supports your goals and takes the stress out of being online.

Got Questions About the Standard Managed Service? We've Got Answers!

We know websites can feel overwhelming — especially when you're busy running a business. That’s why we’ve pulled together clear, jargon-free answers to the questions we’re asked most often. If you're wondering how it all works, what it costs, or what makes us different, you’ll find it all right here.

What does the Standard Managed Service include?

It covers secure hosting, essential updates, and basic technical support. It’s perfect if you want a reliable home for your website without ongoing content changes or consulting time.

Can I request changes to my website on this plan?

Yes — but updates are charged on a pay‑as‑you‑go basis. If you expect regular changes, our Advanced or Premium plans might suit you better.

Does this plan include SEO or marketing help?

No — this tier focuses on keeping your site online and secure. SEO and marketing can be added separately as one‑off projects or by upgrading to a higher plan.

Can I upgrade later if I need more support?

Absolutely. You can start on Standard and move up to Advanced or Premium at any time as your needs grow.

Who is this plan best for?

Small businesses that don’t make frequent website updates and mainly want peace of mind that their site is hosted and maintained properly.

Got Questions About the Advanced Managed Service? We've Got Answers!

What extra do I get with the Advanced plan?

Alongside hosting and essential updates, you’ll get priority access to our team for support and consulting. You can request changes or advice whenever you need — charged on a pay‑as‑you‑go basis at reduced rates.

Does this include proactive improvements?

You can use the included three hours for anything website‑related — from new pages and content tweaks to marketing advice or SEO improvements.

What if I need urgent help?

Hours don’t roll over, but most clients find plenty of ways to use them each month — whether it’s small updates, new ideas, or improvements we suggest proactively.

Can I move up to Premium later?

Definitely. Many clients start on Advanced and upgrade to Premium once they see how valuable proactive consulting time can be each month.

Who is this plan best for?

Businesses that want reliable hosting and maintenance with flexible access to expert support and advice when they need it.

Got Questions About the Premium Managed Service? We've Got Answers!

What makes the Premium plan different?

It includes everything from the Advanced plan, plus priority support, proactive site monitoring, and three hours of consulting or content updates included each month — no extra charges.

How does the consulting time work?

You can use the included three hours for anything website‑related — from new pages and content tweaks to marketing advice or SEO improvements.

What happens if I don’t use my hours?

Hours don’t roll over, but most clients find plenty of ways to use them each month — whether it’s small updates, new ideas, or improvements we suggest proactively.

Is this your highest level of support?

Yes — Premium clients get top‑priority response times and proactive care. It’s ideal for businesses that want their website handled end‑to‑end without having to think about it.

Who is this plan best for?

Businesses that rely heavily on their website and want full peace of mind — knowing updates, support, and improvements are covered every month without extra cost surprises.